When I pay at the cashier, I was charged the usual price.. This is carrefour sales tactics, or seemingly so. The payment is never accurate for promotion items.. I have claimed a refund for similiar incidents, where i was overcharged on the items that i purchase, at least on ten other occasions. If i have not checked the receipt, i would never ever find out about it.
It is so frustration, there are times where i have to queue up at the customer service counter to get my refund for a problem created by carrefour. Fueling my anger further, my feedback on this on previous occasion never seems to entertain or i guess the management is simply cannot be bothered. If there computer system cannot handle the last minute arrangement for all promotions, then forget about it.. Rather than putting it up and lie to the customer that they are actually paying at a lower price or even getting a bargain.
Today, i visited carrefour again, the same old thing happened.. I decided to blow things up. I lost my cool on the inefficiency of the management, and demand an answer on how carrefour manage the accurate pricing and payment for promotion items. If they do not get back to me by next week, i would blow it and flash it in national papers, especially straits times. How many more ignorant customers will continue to be cheated on their money? Someone must take the first step.. I guess its me.. I just feel that It is just wrong to keep quiet on this unethical business tactics after so many past incidents and feedback made and nothing is done..
No comments:
Post a Comment